Terms of Delivery and Returns
Our current shipping rates are as follows:
- UK Orders Over £50 Next Day Delivery - Free
- UK Orders Under £50 Next Day Delivery - £8
- UK Orders Next Day AM - £20
- UK Orders Saturday AM - £30
- International Orders - £25
All parcels are tracked - when your order is dispatched you will receive a tracking number.
If your order has a total weight of over 30KG, extra shipping costs may be incurred.
We hope you're 100% satisfied with your order from bhohardware.com, but if not, you may cancel your order within 14 days of receipt for a full refund (providing the items have not been used or damaged). From the point of cancellation, your order must be returned to us within 14 days. We ask that you return your order in a condition to be re-sold, and in its original packaging where possible.
If you experience technical issues with a product purchased from us, please give us a call on 0114 229 1807 or send an email to firstname.lastname@example.org and we will endeavour to fix the problem, or offer a replacement or refund where necessary.
Refunds will be made via the payment method used to place the order, to the individual who made the order, unless requested otherwise. This will then be at the discretion of BHO Hardware.
We reserve the right to cancel and refund any order we believe to be either fraudulent or containing pricing or stock errors.
Unit 6, Rockingham Business Park, Rockingham Row, Birdwell, Barnsley S70 5TW
Please ensure your parcel is clearly addressed, with the original shipping note included.